We've just onboarded a new customer using the MVP of our new onboarding process. In the past, set up would take a day, but it now takes half an hour.

The customer was able to use the application without any guidance from us, and even found ways to work around features that they needed but we're not yet available. I think a small change that facilitated this was the use of empty states in the application to educate the customer about what each entity on the application represented, and how it could be leveraged to help them get their job done.

We'll keep iterating on this approach and provide more updates soon.