Kippa users demand access to data as the fintech quietly pivots
- 500,000 business people used the Kippa app for bookkeeping, but it has been inaccessible since January 2024.
- Users are unable to access critical data like inventory, transactions, debtors, income, expenses, payments, and invoices.
- The company is planning to pivot to edtech and has not communicated this decision to users.
The inaccessibility of the Kippa app and the lack of communication from the company have caused significant frustration and inconvenience for its users. This breach of obligations to customers is a serious issue, especially considering the critical data that is now inaccessible. The company's pivot to edtech without informing users further adds to the dissatisfaction.
