Nigerian fintech, Woven Finance, reveals what caused shutdown miscommunication in January as it begins a brand refresh
- Woven Finance refuted claims of a shutdown in Q1 2024.
- An email warning customers was sent in error and contained risk assessment information.
- The company has increased its customer base in recent months.
Woven Finance's proactive approach to addressing customer concerns and its strategic plans for growth indicate a strong potential for success in a competitive fintech landscape. However, the company must continue to build trust and differentiate itself from established players like Flutterwave and Paystack.
